Home > Frequently Asked Questions


Pricing and Billing

• Does Mobb Motorsports offer discounts?
You can rest assured that all prices are set at the absolute lowest we can offer. Due to strict regulations by manufactures, we are not allowed to offer any lower cost than what is advertised. However, we do occasionally offer specials or sales on certain items. Any specials, sales, or coupon codes will be advertised on the homepage of the website as well as the page of each product.

• Can I save on shipping if ordering multiple items?
Each product we sell is packaged and shipped individually. Because all products are shipped individually, there are no discounts on shipping.

• Do I have to pay sales tax?
You only have to pay sales tax if your located in California.

• I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

• I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

• When will my credit card be charged?
Every order is processed during business hours by our staff members for accuracy. All orders are processed within 1-2 business days. If there is a problem with your order, you will be notified via email and telephone.



International Shipping

• Do you ship to my country?
Unfortunately due to an extremely high fraud rate and high shipping costs, Mobb Motorsports only ships products within the 50 states of the United States of America, including Alaska and Hawaii.



Order Status

• Has my order shipped?
Most orders are typically processed and shipped out within 1-2 business days. A confirmation email will be sent to you after your order has been processed. Please allow 3-4 business days after your order has been processed to receive a tracking number. If there is any problem with your order, you will be notified via email and telephone. You can also view the status of your order by clicking the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

• How do I track my order?
You will be notified via email with the tracking number for your order. Please allow 3-4 business days after your order has been processed to receive a tracking number. You can also get your tracking number by clicking the "My Account / Order Status" link at the top right hand side of our site to track your order.

• My order never arrived.
Check your email or click the "My Account / Order Status" link at the top right hand side of our site to track your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact us for assistance.

• An item is missing from my shipment.
If you have placed an order containing multiple items, please note that our products are shipped out from our various warehouses located across the United States. Orders containing multiple products typically ship out in separate boxes from separate warehouses and will not be delivered at the same time. You will receive a tracking number for each package being shipped to you. Check your email or click the "My Account / Order Status" link at the top right hand side of our site to track your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

• When will my back order arrive?
Orders that have been placed on back order will be shipped out automatically from our warehouse as soon as the item becomes available. You will be notified via email with a tracking number as soon as we receive it.

• I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.



My Account

• How do I create an account?
1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

• How do I edit my account information?
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

• I forgot my password.
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.



Buyer's Guide

• How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

• How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

• How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.



Additional Support

• How do I contact you?
Please feel free to contact us via email at mobbmotorsports@gmail.com or call (916) 425 - 5060 during normal business hours for any questions you may have.













Mobb Motorsports
Phone: (916) 425 - 5060
Email: mobbmotorsports@gmail.com


Customer Service Hours:
9:00 AM - 5:00 PM
Monday - Friday
Pacific Standard Time